Privacy policy

Who we are

House of Salons ("we", "us", "our") operates this website and our studios across Islamabad and Rawalpindi. This policy explains how we handle your personal information when you contact us, book an appointment or browse this site.

Information we collect

We collect information you provide directly — such as your name, phone number, email and the services you enquire about — when you submit a booking request, message us on WhatsApp, or email us.

We may also collect limited technical information automatically, such as your browser type and pages visited, to help us improve the site.

How we use your information

We use your information to respond to enquiries, confirm and manage appointments, provide our services, and — where you have agreed — to send you offers and updates. We do not sell your personal information.

Cookies & similar technologies

This site uses cookies and similar technologies — small files stored on your device — to remember your preferences, understand how the site is used, and measure the effectiveness of our advertising.

Most browsers let you view, manage, delete and block cookies through their settings. Blocking some cookies may affect how parts of this site work.

Analytics & advertising

We use Google Analytics (via Google Tag Manager) to understand how visitors find and use this site, and Google Ads to run our advertising and measure its performance — including showing our ads to people who have previously visited this site (remarketing). These tools set cookies and may collect information such as your approximate location, device and browser type, and the pages you view.

Google acts as an independent controller of this data and processes it under its own privacy policy (policies.google.com/privacy). You can review or turn off personalised advertising at any time via Google's Ad Settings (adssettings.google.com), or opt out of Google Analytics using the browser add-on Google provides.

Sharing & third parties

Booking requests sent via WhatsApp or email are handled through those providers under their own privacy terms. We share information only with team members, trusted providers who help us run our studios, and the analytics/advertising services described above, and only as needed to serve you or improve our marketing.

Data retention & your rights

We keep your information only as long as necessary for the purposes above or as required by law. You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact us

For any privacy questions or requests, email us at info@houseofsalons.pk or call +92 300 1655518.